Use of the equipment we sell on our site requires safety training. When purchasing any equipment and/or product from Solstice Sports, Inc., you assume all responsibility for any damage/injury that may result from using this equipment and/or product in any way. Solstice Sports, Inc. assumes no liability for the use of any equipment and/or products purchased, and by purchasing this equipment and/or products from Solstice Sports, Inc., you understand and accept this release of liability.
CUSTOMER SERVICE: Solstice Sports strives to provide excellent customer service. We here at solstice are all water sports enthusiasts and use the products we sell. If you have any questions about the equipment you’re purchasing from us please contact our customer support department 1-800-320-WIND and select option 2. You can also email our customer support via our Contact Us form.
INTERNATIONAL ORDERS: Please contact us prior to ordering to see if your item can be shipped internationally. Duties and taxes associated with shipping to your country may increase the cost of your order. You are responsible for paying all import tariffs, duties, taxes, brokerage fees and any other costs related to the delivery of your product to you. These costs are in addition to the cost of your order. Solstice Sports recommends that you check all fees, practices, and import tariffs prior to placing your order. You are responsible for return freight charges should you refuse delivery of any product, or if any product is unable to be delivered to you.
WARRANTY: To inquire whether damage to your gear that you purchased from Solstice Sports is covered by your manufacturers’ warranty, please contact us at 800-320-9463 or use our Contact Us form. In most instances, you will be required to send a digital photo of the damaged gear and certain information, including a description of the damage, how the damage occurred and the products serial number. All merchandise returned for warranty replacement must bear a Return Authorization Number (R.A. #), which we will issue you, on the outside of the package and on the invoice. Warranty returns without R.A #’s will not be accepted. You are responsible for shipping charges for returned product.
Messaging Terms & Conditions
Nick At Solstice | Solstice Sports LLC | 1067 S Hover St Unit E54 Unit E54 Longmont CO US 80501-7904
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Solstice Sports LLC for Nick At Solstice. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Nick At Solstice. Solstice Sports LLC reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Solstice Sports LLC also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Solstice Sports LLC again, just sign up as you did the first time and Solstice Sports LLC will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at [email protected].
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our [Privacy Policy].
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
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